useopendesk/opendesk
The open-source support inbox + live chat for your website
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From the publisher
README & documentation
Source previewRead the project’s overview, installation instructions and usage examples. The original README is the source of truth.
The open-source helpdesk. ⭐ Help more teams find opendesk. Star this repo! opendesk brings your support email, live chat and help center into one shared inbox, and every change shows up live for everyone on the team. It ships as a hosted service at opendesk.sh and as a self-hosted install, and the two run the same code. Ollie, the built-in AI, drafts, triages and answers alongside your team, with any Anthropic or OpenAI-compatible provider, including local models. opendesk is one Go binary (the API, background jobs and the event relay), an Elixir realtime gateway that holds no database connection, and Postgres. Every change that someone else should see is written as an event in the same transaction as the change; the relay publishes it to NATS, the gateway pushes it to browsers, and webhooks deliver it to your endpoints. There is no Redis and no Kafka. Self-hosted, NATS runs embedded…
Read the full README ↗ · Preview checked 2026-10-28T17:38:59.902Z
Inside the original README — Document outline
- opendesk
- Features
- How it works
- Quick start
- Self-hosting
- Documentation
- Community
- Support
- Contributing
- Security
- License
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What this repository does
The open-source support inbox + live chat for your website
Repository facts
- Owner
- useopendesk
- Primary language
- Go
- Stars
- 257
- Forks
- 27
- Open issues + pull requests
- 10
- License
- Apache-2.0
- Archived
- No
- Default branch
- main
- Created
- 2026-10-11T14:42:10.000Z
- Last push
- 2026-10-18T12:04:11.000Z
Topics and intended use
Owner-supplied topics: helpdesk
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Source and freshness
Source: GitHub. Metadata observed 2026-10-18T12:10:07.336Z. Daily imports are snapshots, not real-time monitoring.
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