API archive entry · source-reported
Amazon Connect Participant Service
Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost. Amazon Connect communications capabilities make it easy for companies to deliver personalized interactions across communication channels, including chat. Use the Amazon Connect Participant Service to manage participants (for example, agents, customers, and managers listening in), and to send messages and events within a chat contact. The APIs in the service enable the following: sending chat messages, attachment sharing, managing a participant's connection state and message events, and retrieving chat transcripts.
Archive history
This history reflects directory observations and owner review, not a provider release log.
- First observed: Sep 20, 2026
- Last directory-field change: Sep 20, 2026
- Current source observation: Sep 20, 2026
Published source events
added
Sep 20, 2026 · Added from an approved API directory.
Where to check product changes
Use the provider documentation and status channels for releases, breaking changes, and outages.
Source reference
This page separates source-reported facts from questions that need live provider verification.