API archive entry · source-reported
AWS Support
Amazon Web Services Support The Amazon Web Services Support API Reference is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format. You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support . You can also use the Amazon Web Services Support API to access features for Trusted Advisor . You can return a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks. You can manage your support cases with the following Amazon Web Services Support API operations: The CreateCase , DescribeCases , DescribeAttachment , and ResolveCase operations create Amazon Web Services Support
Plan the first integration safely
The access fields below come from the connected directory. Their likely implementation impact is explained without assuming provider-specific behavior.
Authentication
OAuth is reported. Confirm flows, scopes, consent, token lifetime, and refresh rules.
Transport
HTTPS is not confirmed. Do not send credentials or production data until secure transport is verified.
Browser access
CORS is unknown. Treat direct browser access as unconfirmed and test before choosing a client-only architecture.
First-request sequence
- Identify the current base URL, version, and endpoint for the use case.
- Confirm how credentials are issued and where they may be stored.
- Test success, invalid input, throttling, unavailable data, and timeouts.
- Record response fields, pagination, caching, and error shapes.
- Add monitoring, retries with backoff, and an appropriate fallback.
Questions to resolve before production
Pricing and quotas
Confirm current plans, free-tier limits, overages, and request ceilings.
Endpoint coverage
Check that the operations and response fields match the intended workload.
Reliability
Look for uptime history, a status page, support routes, and service commitments.
Data and privacy
Review retention, licensing, regional processing, and compliance requirements.
Versioning
Confirm the active version, change policy, deprecation window, and migration guidance.
Developer experience
Validate SDKs, examples, error formats, pagination, and test environments.
Source reference
This page separates source-reported facts from questions that need live provider verification.